A DEDICATED & PASSIONATE TEAM TO MANAGE YOUR RELOCATION TO GERMANY

We are at your side: with our knowhow, experience and a lot of passion!

 

OUR MISSION

We chose the name The Red Relocators in honor of the city were our company history began: Hamburg. The city logo shines in bright red and Kerstin Luong is true Hamburg Girl at heart. Red also represents dynamic and that’s what we stand for. Fast reactions, efficient operations and always one step ahead. That’s us!

You may call it mission, we call it passion and dedication. We are convinced that diversity of the workforce is the most important success factor of today’s business challenges. It facilitates looking at products, services and the processes behind, from all angles necessary in this global market. Making use of it’s full capacity will boost competitiveness in short time.

When discussing with the peers of Germany’s medium sized businesses I very often hear that they suffer from the lack of applicants in Germany but cannot hire foreigners because their clients would not accept English as project language. I feel we are on the verge of a new era – like we have been when computers took over. Nobody understood the language of programmers back then. They spoke a completely different language – there were moderators like me, management consultants, who translated between the technical department and the IT people. Today‘s business leaders need to manage the challenge of finding the moderating element to be able to make use of the enormous benefits by hiring people from all over the world while not leaving more conservative client organisations behind.

The findings of these discussions are underlined by numerous studies dealing with the available workforce in Germany, or better, the lack of it. Mostly due to an aging population our entrepreneurs cannot staff projects and lose out on opportunities. The numbers vary, depending on what scenario the researchers chose for the impact of technological development, between 150.000 to 250.000 missing people to do the job. An enourmous amount which is next to impossible to achieve with the current immigration process, onboarding process and change management process. Our authorities are already overwhelmed with the small number of 15.000 – 25.000 work immigration cases a year.

We as relocators can only support with onboarding these foreign talents and try to give them the best start possible so that the employing business can fully explore the benefits of such hire. However, we do this with all the passion of our hearts.

 


 

Since 2019 we are also a full member of the European Relocation Association (EURA) and therefore have access to the latest developments in the industry, benchmarks and trends as well as the worldwide network of its international members.

We are therefor bound by their ethics and rules of conduct. The stated aim of EuRA is to spread knowledge and understanding of the issues surrounding employee mobility. Further, EuRA enhances industry performance standards by communication and education.
In 2020 we aim to receive the EuRA Quality Seal which is aligned to the Din Iso 9000 rules.

OUR  OBJECTIVES

INTEGRATION

Culture Coaching Germany & German Language Training

Facilitating integration- The role of welcome culture and quality

People need to feel at home to be happy. Home is where my beloved ones are – that is a saying often heard and probably the most challenging part of leaving the old home. It feels like all the people we love are left behind – aside the immediate family. But everybody feels a great loss when moving away.

This can be overcome by positive memories in the new home town and new friends. Our joint effort is to give our transferees ideas for activities, create a first bonding with the new culture by explaining as much as possible, hint to cultural difference etc. But most of all it is the warm welcome we offer to our clients. We do this job with our hearts fully in. Every client is special to us.

REASONABLE BUDGET

Offering services for small budgets

Medium-sized companies are often tight with their budget allocated to personnel related expenses. While we regret this policy and are convinced it should be of significantly higher importance to any employer in today’s employee market, it is a reality we, as well as our counterparts in HR do face.

Likewise, we see a lot of private clients who don’t receive any financial contribution to the cost and organization of their move to Germany.

We know, our service is to a certain extent a luxury, however, we are convinced that they are contributing to a smoother integration and a significantly higher rate of successful move – meaning the assignee stays with the employer and stays in Germany to contribute to our society’s well-being.

Therefor, we constantly aim to define services for small budgets and to offer an absolutely fair value for money.

SMOOTH TRANSITION

Easing the pain of a finding a new home

Relocating is a most stressful experience. Finding a new home is not limited to finding an apartment or a house – it is about feeling at home. While the excitement for this adventure is the overwhelming feeling, the feeling of uncertainty cannot be denied. A smooth transition reduces the stress level and reassures the assignee to having made the right decision.

We strive to always explain the background of the next step. Our clients receive in-depth, mostly individual explanations of the reason why, asked for or not. Our emails will never be “one-sentence” closed communications but will motivate the client to ask detailed questions.

Our Relocation Guides supplements our on-the-ground services and are especially helpful for clients with a restricted budget. It comprehends a detailed description of how Germany works in the diverse areas of relevance throughout a relocation.


 

OUR  TEAM

We are a team of around 35 dedicated relocation consultants in Germany, looking forward to helping you with your move and to make you fall in love with your new home town. The below are the three ladies managing everything.

Kerstin Luong
Managing Director
Kerstin established The Red Relocators in 2015 after a period of 4 years of offering hands-on support for expatriates coming to Hamburg. She breaths the values of diversity and integration. Read More
Kerstin LuongManaging Director

Kerstin established The Red Relocators in 2015 after a period of 4 years of offering hands-on support for expatriates coming to Hamburg. She breaths the values of diversity and integration. Being married to a Vietnamese she has an excellent understanding of cultural differences. This private lifestyle has been enhanced by extensive international assignments and constant cooperation with people form all over the world.

Kerstin supports The Red Relocators GmbH with her entrepreneurial expertise and financial background. She handles organisational and administrative matters and makes sure The Red Relocators perform up to their promise of highest quality service. Being the driving force behind the company, she is managing our corporate clients making sure their needs are covered at all times.

Esther
Relocation Expert
Esther Mayumi is half-Japanese half-German and has lived in Munich, Tokyo, Washington D.C. and Hamburg, all for many years. She speaks German, English and Japanese accordingly. She has started as Read More
EstherRelocation Expert

Esther Mayumi is half-Japanese half-German and has lived in Munich, Tokyo, Washington D.C. and Hamburg, all for many years. She speaks German, English and Japanese accordingly. She has started as a journalist and is now working as Relocation Consultant following her dedication to support international travelers with their relocation to Hamburg. She is also an English and German teacher, an interpreter for German-Japanese and English-Japanese.

Esther is our expert for questions around parental allowances, driving license conversion and internet set-up. She will be involved by your local Relocation Consultant to support with these topics. She will also act as your dedicated local Relocation Consultant for Hamburg and you can be sure, that she will put all her heart into your move!

Anja
Account Manager
Anja has lived many countries over the last two decades, for example Belgium, the United States, Czech Republic and Switzerland. She has always lived in international neighborhoods and is well Read More
AnjaAccount Manager

Anja has lived many countries over the last two decades, for example Belgium, the United States, Czech Republic and Switzerland. She has always lived in international neighborhoods and is well experienced with different cultures. Being a German High School teacher herself and having children in both school systems, she has a profound knowledge of both, the German school system and the International Baccalaureate Diploma Programme.

Anja is coordinates all cases and keeps track of their individual progress. She supports our local relocation consultants whenever they need help. She is the main contact person for questions around the services and process alignments. In Hamburg, she would also switch into the role of a Relocation Coonsultant – and you would be lucky to get her as your dedicated consultant. She is terrific!