1:1 DEPARTURE SUPPORT
LEAVE GERMANY WITH NO LOOSE ENDS — AND STAY COMPLIANT.
When you move abroad, the risky part isn’t the flight. It’s the loose ends: missed deregistrations, unclosed contracts, benefits that should have been stopped, and immigration steps that can’t be ignored.
We help you close your Germany chapter the right way—so you don’t accidentally stay non-compliant or get hit with surprises later.
Response usually same day (or next business day). No newsletter, no follow-ups if you pass.
11 years experience • 1.000+ accompanied relocations • 4,75/5 star rating
WHEN YOU LEAVE, THE RISKS DON’T END — THEY SHIFT.
ONE MISSED STEP CAN COME BACK MONTHS LATER.
- Your landlord keeps part of your deposit because the handover wasn’t handled cleanly.
- You keep getting bills because utilities, internet, or GEZ weren’t cancelled correctly.
- Official letters still go to your old address because no mail forwarding was set up.
- You accidentally stay non-compliant because authorities weren’t informed: deregistration missed, the Foreigners Office not notified, benefits not cancelled, tax authority not updated.
- You’re trying to manage all of this while packing, working, and planning your next move—so small mistakes slip through.
These mistakes can cost you quite a bit. Better to avoid them from the beginning.
When timing isn’t on your side, homefinding stops being “annoying”—it becomes expensive.
OUR SUPPORT I WORTH THE MONEY SPENT
BECAUSE DEPARTURE IS WHERE DETAILS GET EXPENSIVE.
- We know the typical “gotchas” that hit people after they’ve left: deposits, handover protocols, final bills, and missing cancellations.
- We handle the full chain—landlord + utilities + admin—so nothing gets lost between email threads.
- We keep you compliant: deregistration, Foreigners Office notification, benefits cancellation, social security notification, and tax authority updates done in the right order.
- We follow through. Not just “send the cancellation”—we track confirmations and final statements so you don’t get surprised months later.
HOW IT WORKS.
TELL US WHAT YOU’RE LEAVING BEHIND — WE CLOSE IT CLEANLY.
Send a Departure Request
Share your move-out date, city, and what applies (lease, utilities, internet, benefits, immigration status).
Choose your package
Lease Termination (landlord, handover, deposit) and/or Departure Admin (deregistration, mail forwarding, contracts, GEZ, authorities).
We manage the follow-through
Cancellations sent, handover supported, authorities notified, and confirmations tracked → so you leave Germany compliant and without loose ends.
Send a Departure Request
Share your move-out date, city, and what applies (lease, utilities, internet, benefits, immigration status).
Choose your package
Lease Termination (landlord, handover, deposit) and/or Departure Admin (deregistration, mail forwarding, contracts, GEZ, authorities).
We manage the follow-through
Cancellations sent, handover supported, authorities notified, and confirmations tracked → so you leave Germany compliant and without loose ends.
WHAT’S INCLUDED
TWO PACKAGES — PICK ONE OR COMBINE THEM.
EVERYTHING AROUND THE LEASE
We handle your lease exit from start to finish—cancelling the lease and parking, preparing you for move-out requirements, coordinating key cancellations (internet/phone, TV/cable, GEZ, utilities), preparing you for the handover with protocol and meter readings, and following up on the deposit and final settlements—plus optional quotes and coordination for painting, repairs, or removals, where needed. Accompaniment can be added (i.e. for witness purposes).
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EVERYTHING THAN INVOLVES AUTHORITIES
We close your Germany admin properly—informing the Foreigners Office and arranging the return of your residence card, deregistering you with the city, setting up mail forwarding, and notifying the Familienkasse (child allowance), Social Security (status request), and the Tax Authority—so you leave compliant and don’t get surprised later.
PROOF
CLEAR, PRACTICAL HELP — WITH REAL FOLLOW-THROUGH.
Proactive & Fast
“Julia has been great in supporting my ‘departure’. The proactiveness was just great.”
Reddy, Cologne
Proactive & well organised
“I have found the ‘Red Relocaters’ team to be proactive, efficient and easy to deal with… and I have found the ‘Bitrix’ system easy-to-use and well organised.”
Patrick, Hamburg
Clear & practical
“What I appreciate most is that whenever I reach out with questions, they take the time to explain things clearly and practically… their understanding of German processes and local bureaucracy is strong.”
Pradeep, Berlin
Persistent & reliable
“They really helped me with all administrative steps when I left Gemany for a new job… responding immediately. Some of the tasks take months with the authorities, and they never lost track.”
Pedro, Frankfurt
IS THE 1:1 SUPPORT PROGRAM RIGHT FOR ME?
OUR ANSWERS TO YOUR MOST COMMON QUESTIONS
We take care of the practical close-out: make sure you correctly terminate your lease, prepare you for the handover so you know which deducations by the landlord to expect, cancel utilities, internet/phone, TV/cable, and GEZ for you and make sure we receive confirmations, organise mail forwarding, and handle all key authority notifications—so you leave Germany cleanly and no bad surprises happen a year later.
Yes. We guide the steps that matter for compliance, including notifying the right authorities (e.g., deregistration, Foreigners Office, benefits, tax authority) based on your situation.
Yes. But we will then charge a set-up fee of €200. If our support is only necessary one specific step → send a 1:1 Support Request and let us know which step it is. We will then give you the price for just that service.
No one can guarantee a landlord’s decision. What we do is prepare you and tell you—while virtually walking through your apartment—what you need to renovate to avoid deductions. We also protect you with clean documentation: the handover protocol, meter readings, and persistent follow-up on the deposit and final settlement.
We may also recommend a last-minute legal expenses insurance policy if we believe it’s worth the money.
It’s not part of the package, but you can book handover accompaniment for an additional €350. We’ll discuss this during the virtual tour of your apartment and recommend it if it makes sense for your risk level.
We don’t do an in-person inspection beforehand—only the virtual tour. We personally see the apartment’s condition during the handover, and only then can we follow up on repair topics after the handover.
Yes. We cancel the relevant contracts and follow up on confirmations and final bills so nothing keeps running after you leave.
The number of private contracts (magazins, gym, clubs, insurances etc) is limited to five. Any additional cancellation will be charged with €25.
Usually, yes. If there are loose ends—deposit follow-up, final bills, missed cancellations, or authority notifications—we can step in and help close them out. You don’t need to be physically in Germany for that.
Just don’t wait too long: delays can trigger penalties or keep you liable for costs for a few more months—often up to three.
Our support is designed to be fast and efficient. That’s why we only start once we have everything we need from you. You’ll receive a short online form to share all relevant details. As soon as it’s completed, we begin.
Besides the information you already know (move-out date, old and new address), we’ll need uploads that include key identifiers—like account numbers and membership numbers. Those documents are usually what causes delays, so we recommend collecting them right away.
Unless you are sure you want to book the service directly: SEND A 1:1 REQUEST and share your city, timeline, and thongs you struggle with or want handled by us. We’ll tell you what makes sense next. You can also tell us immidiately that you want a short videocall first.
No. These programs are specifically for crafted for private individuals who are not, or not sufficiently, supported by their new German employer.
WHAT'S YOUR GOAL?
AVOIDING TEDIOUS COMMUNICATION AND/OR STAYING COMPLIANT
LEASE TERMINATION PACKAGE
- Cancel lease + parking
- Move-out prep (including video walkthrough)
- Cancel contracts: internet/phone + router return, TV + GEZ, gym memberships, magazines
- Utilities cancellation + final bills explained
- Optional: quotes for painting/repairs and removals
€ 650
Add-on:
- Witnessing the handover + commiunication with the landlord regarding damages
- Deposit follow-up + final settlement explained
€ 350
DEPARTURE ADMIN
PACKAGE
- Notifying Foreigners Office and return residence card
- Deregistration with the city
- Mail forwarding (6 months)
- Notify Familienkasse (child allowance)
- Notify Social Security + request status
- Notify Tax Authority
€ 650
NO PRESSURE
YOU FEEL STILL INDECISIVE?
We will assess your situation and recommend the best package for you. We also take over only one or two specific topics!