Utility providers in Germany

Having moved into your apartment you need to take care of your registration with the public utility providers, i.e., contracting electricity, water and sometimes gas or oil. However, not doing so does not mean that you will suddenly be without heating or electricity - you will always be covered by the so-called basic supply ("Grundversorgung"), which is a relatively expensive contract with Vattenfall, EON, both major electricity providers in Germany, or the local utility provider of the community.

"GRUNDVERSORGUNG" - BASIC SUPPLY OF ELECTRICITY, HEATING AND WATER

We are taking care of signing you up with the most suitable utility providers as with the local community water provider as part of our Homefinding Packages. When booking the PREMIUM Package we will personally find the best possible option for your apartment. Have a look!

Let us give you some insight into the utility providers in Germany:

The basic supply of electricity, water and gas is usually provided by the "Stadtwerke", electricity providers owned by public shareholders (mainly the city itself), but which are mostly organized privately.

The basic supply tariff is usually the most expensive. Therefore, it is particularly worthwhile for customers who are supplied under this basic supply tariff, to switch to another tariff and/or provider because the savings potential is particularly high - several hundred Euros per year, depending on the region of residence and consumables.

In many countries, internet and phone access is also considered "utilities" - we are treating this the section "INTERNET".

ELECTRICITY

Landscape of public and private utility providers

There are numerous electricity providers in Germany, some very big ones, usually the former public corporations, some split-off of these, and many completely independent small suppliers. The two biggest are Vattenfall and E.ON.

On top of the various providers, each provider offers a whole set of different products.

The products vary by a lot of factors; the most important factor is the origin of the electricity, i.e., if it is produced on a conventional basis (i.e., using coal), nuclear power, wind power or solar energy or a mixture. Other distinctive variances are package deals (not recommendable when entering into a contract without a solid experience of the actual consumption), the length of price security and the very popular discounts. The discounts are granted only once, and should not be valued to high against price security and yearly basic tariff because expatriates usually do not go through the hassle to cancel the contract every year - that would be the only way to benefit longterm form the discounts.

Since E.ON and Vattenfall have the largest customer base, their registration procedure is well oiled and usually runs smoothly. With smaller set-ups, this may require more communication. English communication is not a standard service with any of the providers, but since English is taught in school, the likelihood is high that you will be able to speak to somebody speaking English.

It is basically the same situation for gas and oil supply, with slightly fewer market players.

Comparing products efficiently

There are a couple of so-called "Stromvergleichsrechner" which allow you to compare contracts of utility providers in Germany. They basically only require your postal code and the yearly consumption. Be careful with the results though. Many providers offer teaser discounts for new clients, and after a certain period prices jump significantly making other offers with no such teaser effectively cheaper thant the teaser offer.

Ask your landlord if he knows the historical consumption. If he does not, you can apply the following thumb rule: m² * 9 kWh + number of people * 200 kWh + number of bigger electrical devices * 200 kWh. As a bigger electrical device you would count the stove, the microwave, the fridge, the freezer, the washing machine, the tumbler, the computer, the TV and the Hifi-devices, usually 10 pieces.

The process when moving in

If the former tenant has canceled his contract (which he will normally do once the meters are read during the handover of the apartment), the basic supply tariff will immediately be applied. Technically, nothing needs to be done as the same supply pipes are used. However, if you decide for an alternative supplier or product within a reasonable time, the chosen supplier will allow entering into a backdated contract covering the period from the former tenant's cancellation. The maximum period for this backdating is 6 weeks but can be shorter depending on the individual terms and conditions of the provider.

If you have not registered with the providers of your choice within that 6 weeks period, the basic supply tariff will be applied to the consumption from the date of the handover to the date of the contract with the provider of your choice. You will receive an invoice and the amount to be paid will be based on the assumption of the probable consumption the inhabitants of the apartment or house will have. By the end of the year, you will receive a detailed calculation of the consumption during this period and a corresponding credit or debit note (just as you will under the contract with the provider of your choice). Since the basic tariff is also subject to a cancellation period (2 weeks), you need to consider this for the definition of the date of the change. However, usually, the new utility provider will take care of this.

GET SUPPORT SIGNING UP WITH UTILITY PROVIDERS IN GERMANY

Instead of contracting the electricity support with our local relocation consultant as part of the PREMIUM Accommodation Package, we want to offer you easy access to free-of charge support by our partners at papernest. If you just need this individual support they will support you choosing and setting up your utilities (electricity & gas) - and also internet, TV, and mobile phones. Papernest is paid via commissions from the utility providers in Germany but has no exclusivity contracts with any of them. They guarantee suggesting the best possible option regarding price and performance. You are free to sign a contract - or let it be.

The button takes you to our partner papernest. You will have to answer a couple of questions about your needs and whereabouts (because the offers depend on where you will live), and a papernest advisor will connect with you at your requested time slot by phone.

WATER

Worldwide highest water prices

There are even more utility providers in Germany for water. Basically all of them are community-owned. Germany has, after a review of the international consulting firm NUS Consulting, the world's highest water prices - an average of 1.91 EUR per cubic meter. Belgium (1.85 EUR), the UK (1.50 EUR) and France (1.27 EUR) follow on the next places. Canada, South Africa, and the United States require the lowest fees according to this analysis. However, it was also found that in Germany the rise in prices has remained at very low levels for years now.

The significance of such comparisons is limited, as the Federal Environmental Agency and the Federal Association of German Gas and Water Industries (BGW) have pointed out in the past. In Germany, water prices cover all costs, as so aimed for as a standard in the EU, but not compulsory. In France, customers are not billed many services, and cost for facilities and supply networks are charged separately. Other nations subsidize the drinking water: Italy with up to 70 percent, Ireland even up to 100 percent. In the UK, only a small proportion of consumption is measured in the households; the majority will be charged a flat rate.

German water is of the best quality in the world

On the other hand, the quality of the water is very high and of drinking quality. With a substantial investment, the very high load of nitrates and pesticides in some regional areas has been lowered significantly. Aside from the most recent occasional exceedances of the uranium benchmark, it is the lead-containing pipes in northern and eastern Germany that cause the biggest problems. But drinking water is subject to more stringent quality controls than ordinary mineral and table water and is - in some places suitable for preparation of baby food - for example in Munich.

German water is of the best quality in the world, and its supply is absolutely reliable. More than 99 percent of the population was connected to the public water supply in the year of 2010. 6,065 companies supplied the people in Germany with drinking water. This may lead to the assumption that you have a wide choice of providers to buy from - a wrong assumption. The water supply is organized regionally in Germany, in order guarantee short transport routes to the households. As a consequence, you will need to contract with your local provider.